Markar Terms and Conditions Invoices: Please call within 15 days of receipt of shipment to resolve any invoicing discrepancies. Returns and Allowances: No merchandise will be accepted for return or credit unless prior written approval is obtained. Returned merchandise must be of recent sale (6 months), in restockable/resalable quality, size, and condition. A minimum 30% charge plus freight charges will be made for returns. Material that is not in standard stock sizes, is made to special order, has a custom finish, or has been sold at special consideration or closeout is sbuject to additional charges. Markar Architectural Products shall not be liable for loss or damage resulting from delay or inability to deliver goods due to circumstances beyond our control (e.g., labor actions, fire, flood, storms, etc.) Cancellation Policy: Orders that require modifications and special materials or are nonstock items are subject to cancellation charges based on manufacturing and material expenses incurred. Terms: All prices are F.O.B. factory. To customers with satisfactory and/or prior approved credit and account status, terms of 2% 10th prox., NET 20th, will be allowed. Please enclose an account application prior to or with your initial order. Credit Card: Visa, Mastercard and American Express are accepted (only for established open accounts). Payment terms are NET. Freight Terms: All orders are F.O.B. factory. For NET orders of $1000.00 or more, freight will be prepaid in the continental U.S. for shipment the most economical way. For shipments to Hawaii on NET orders of $1350.00 or more, freight will be prepaid the most economical way. A freight allowance of $13/cwt will apply on shipments to Canada, Alaska, or Puerto Rico for NET orders of $1100.00 or more. All shipments that exceed 108" in packaged length must be shipped LTL. Add 4" to the length of the product for finish package length. Minimum freight on these orders is $120. Crating Charges/ Special Packaging: $50.00 NET. This will be added to any order not meeting prepaid freight where the product is over 10 feet in length. Minimum Order Level: A surcharge of $7.50 NET will be added to NET orders less than $50.00. Claims for Shortage or Damage in Transit: All claims must be made within ten (10) days of receipt of goods. Consignee assumes the risk of loss or damage in transit. Detail: No order is entered into production until all details including both standard and custom hinges have been received and approved. Policy on Changes: After shop drawings have been approved and production begins, there will be a charge for any changes to that hinge(s) of a minimum $60.00 up to the entire cost of the hinge(s). Proposed Ship Date: These dates are subject to change. Failure to provide all pertinent information within 48 hours of submitting purchase order will cause a delay in processing the order. Other: This price list supersedes all previous price lists. Prices are subject to change without notice. UPDATED March 16, 2012 Turn to these terms and conditions if you have any questions about the Markar product you have purchased.