General Product Information

From information on specifications to special orders, reference our general Rockwood products information to help answer your questions or concerns.

BHMA/ANSI Specifications

We have listed ANSI cross-reference numbers throughout our catalogs and website. Because we usually make more than one grade of product, the cross-reference can be relied on for design equivalence reference only. Contact the factory if you require a certificate of conformance.


Unless otherwise noted, the weight listed in our catalog is the approximate weight for a brass, bronze, or stainless steel based item. Aluminum based items are approximately 1/3 the weight of other materials.

Barrier Free Hardware

Some variations of standard designs may be desirable in areas to enhance accessibility for persons with upper limb impairments. In such areas it is recommended that door pulls have 2-1/2" clearance. Most of our products can be modified to meet this suggested dimension. Please specify the product number prefixed with the letters BF; for example #BF157.

Fastening Systems

The important aspect of a fastening system is that it attaches the pull solidly to the door and does not allow "play" between the pull and the door. Our mounting systems do this; we guarantee the security of our back to back and thru bolt mounted products for the life of the door.

Custom Manufacturing

We are devoted to making the door hardware you want. Please don't hesitate to ask for minor design or size changes to existing products or completely custom designs. See our full color Architectural Door Pull Brochure for custom designs and capabilities.


Upon request we will furnish templates for any of our standard items of manufacture. Commonly used templates are available and can be viewed by clicking on the Templates link.

Special Order Material

Special items made to your specifications are not returnable. These items are not subject to cancellation without consideration of expense involved at the cancellation date.


Salable samples will be charged at regular prices.

Returned Goods

Return no merchandise without written permission from the factory. Authorization will insure your receiving proper credit. Errors in shipping may occasionally occur. If this is the case immediately notify the factory, and we will gladly make the proper adjustments. If the error is at the customer's end, a charge of 25% plus freight will be incurred for handling. Unauthorized claims for labor or charges will not be allowed. No credit will be allowed beyond six months after invoice date.


Claims for shortages must be made within 30 days of invoice date.

Marking Item Numbers

There will be a nominal charge per item (15 characters maximum) for marking item numbers.

Product Weight Information

Weights indicated throughout the price list are approximate for brass, bronze or stainless steel base material. Aluminum base materials weight approximately 1/3 the listed weights.


Engraving may be added on many pulls. Call factory for pricing.

Ordering Information

• This price list cancels and supersedes all prior listings.
• Orders are accepted with the understanding that they will be billed at prices in effect at time of shipment.
• Prices are subject to change without notice.
• We reserve the right to decline the whole or part of orders in which the price or quantity of goods is not acceptable to us.

Easy Order Placement

By Phone: 1-800-458-2424 Monday through Thursday 8:00 am ET to 7:00 pm ET, Friday 8:00 am ET to 4:30 pm ET
By Fax: Orders may be faxed to 1-800-922-9212
By Email:
By Internet: and select Order Entry under the Customer Service Menu

Terms and Conditions of Sale

Terms: 1% 15 days, net 30 days
Remit Payment To: Rockwood Manufacturing Company, P.O. Box 644489 Pittsburgh, PA 15264-4489

Freight Policy

Freight Allowance: All prices are F.O.B. Rockwood, Pennsylvania. Full freight will be allowed on shipments of $1,750 net and over within the continental limits of the United States (Alaska and Hawaii $2,500 net and over). All shipments are routed cheapest route of our choice. We reserve the right to designate the carrier.

Rockwood QuickShip Program

Over 60 kick plates, door pulls, push/pull plates, door stops, flush bolts and latches are included in the Rockwood QuickShip program. Orders placed by 1:00 pm EST, ship the same day from Rockwood, PA. Quantities may be limited.
Fax orders: 800-922-9212 

Email to orders:

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